Frequently Asked Questions

What is Team Up For Green?

Team Up For Green is an environmental initiative of Toronto Hydro in partnership with the Toronto District Catholic School Board that encourages families to sign up for Toronto Hydro’s conservation programs and paperless services. For every signup in your school's name, $9 will go directly to your school.

Why is Toronto Hydro doing this?

Team Up For Green helps build a culture of conservation in Toronto by encouraging families to take simple actions for the environment. It’s good for the community, good for schools, and empowers principals, educators and parents to increase environmental awareness and set a positive example for students.

What does my school get for participating?

When a family signs up for a program in their school's name, $9 will go directly to your school. At $9 per signup and three possible programs, that's up to $27 per family! These funds will be delivered to your school as a cheque which you can use however it will benefit your school most.

What’s in it for me?

By participating, you can enjoy the many benefits of Toronto Hydro’s free programs and services. With paperless billing and payment options, you’ll save time, trees and cut down on clutter. With coupons for energy-saving products, you’ll save money right away and enjoy ongoing energy savings at home. And, when you sign up for peaksaver PLUS® you’ll get a FREE Energy Display to help you better manage your electricity use at home.

How do I participate?

If you are a Toronto Hydro customer, you can help achieve our goal by visiting our secure website and:

Then, encourage friends and relatives to sign up in your school’s name.

Does it cost anything to participate?

No, it is free to participate. Unlike other fundraisers, there are no purchases and no door-to-door canvassing required. To raise funds, simply sign up for free conservation programs and paperless services.

Is it necessary to be a Toronto Hydro customer?

Anyone can participate in this fundraising initiative. If you do not have a Toronto Hydro account, you can still get involved by downloading saveONenergy coupons and asking friends and relatives to sign up for green programs and services in your school’s name.

Can friends, relatives, teachers and other staff participate?

Yes, anyone who is a Toronto Hydro customer can sign up for the green programs and services. The more people who make green choices by downloading saveONenergy coupons on the website. Please, no door-to-door canvassing.

How long does the initiative last?

The initiative will launch November 1, 2015 and end November 30, 2015.

What is My TorontoHydro®?

My TorontoHydro® is a convenient way to manage your account online, 24/7. See current balances, due dates, payment history and track your household's electricity usage. With My TorontoHydro®, you can also set up automatic payments, switch to paperless billing and sign up for Budget Billing.

Why should I sign up for paperless billing?

Save time and trees with paperless billing. Paperless billing gives you simple, secure, 24/7 access to your bills. See your current bill plus two years of past bills, all in one place. No more messy stacks of paper – you'll receive an email when your paperless bill is ready.

What are the benefits of automatic payments?

Pay your bill automatically with a pre-authorized payment plan. Never miss a payment – automatic payments are secure and reliable, giving you one less thing to worry about. You'll save time, postage and late fees.

Why should I sign up for peaksaver PLUS®?

If you have central air, sign up for peaksaver PLUS® and get a FREE Energy Display ($100 value) to help you better manage your electricity use. Find out how much electricity costs, appliance by appliance. You'll also help reduce the strain on Toronto's electricity grid.

How do I get more information?

Please contact Stacey Coray at